ISG INSIGHTS: The Digital Enterprise– Converting Corporate Functions to Analytic Catalysts for Action
Thursday, December 2, 2021, 10:30 AM - 10:45 AM
Scott Furlong Matt Shaheen

Machine Learning, Blockchain, IoT and Cloud are reshaping the purpose and impact of the formerly “back office.” While many organizations are bringing automation and bots to finance and other corporate functions, that’s not even the tip of the iceberg in reimagined and repurposed corporate services that can now collect live data from a broad away of sensors and data lakes, and apply real time analytics to drive agile actions. The combination of emerging technologies into integrated solutions are blurring the lines between front, middle and back office, thus enabling so-called “back office functions” to transform the customer experience, reshape the supply chain and logistics, drive agile manufacturing, radically change ESG performance and to support a constantly evolving “intelligent enterprise”. Attendees will learn how they can reinvent the role and capabilities of the back office to transform cost centers into engines of innovation and rapid business responsiveness.

ISG Insights
Power of Data & Analytics