Brett Frazer
Brett Frazer
VP of Customer Service
Sunbasket
Over the past 20+ years, Brett has experienced many mistakes, and much success in understanding, enabling, inspiring, building, and leading customer service organizations; at MNCs and startups; domestically, regionally, and globally; in person, remotely, and digitally.
At Sunbasket, a meal delivery company on a mission to empower people to live their healthiest lives starting with what's on their fork, through collaboration with Data Science and our Business units, Brett is leading a transformation of how customer feedback is collected, collated, curated, segmented, communicated (both internally and back to our customers), prioritized, and acted upon.