Wayne Butterfield
Partner - Contact Center Transformation
ISG
Wayne is Global lead for Intelligent Automation Solutions. Wayne is responsible for all AI and Cognitive Automation deployments across ISG, either building on existing RPA deployments or moving straight into AI & Cognitive via the use of Chat Bots, Machine Vision (OCR), NLP, Machine Learning and more. Wayne provides Director oversite on all AI & Cognitive Automation engagements and owns the business wide scanning function in ISG Automation. He runs the CTO Office, an internal capability that continually scans the technology market for new and innovative solutions and methodologies, to keep ISG Automation at the cutting edge of all things AI and Automation.
